FireFox - scrolling window capture w/hotspots fails - TechSmith User-to-User Forums

gnubie · #1 02-12-2009, 09:55 AM

FireFox 3.06 and SnagIt 9.1.1

An auto scrolling window capture w/Keep hotspots fails with FireFox browser. SnagIt only captures the 1st window's worth. It does scroll to 2nd window's worth, but does not capture it. Selecting All Hotspots of the captured part shows ruby rectangles, but they are not even closely aligned with web page anchors. Repeatable.

FYI, auto scrolling & keep hotspots work fine with IE 7.

It would be nice if SnagIt worked with W3C Standards compliant web browsers.

gnubie · #2 02-13-2009, 10:31 AM

I revisited the web page that I could not capture using scrolling and keep links. It now works correctly. S o r r y. I do not know why or what changed

.

Dragonfly888 · #3 03-02-2009, 12:54 PM

I have the same issue with the same software versions of Snag-It and Firefox (FireFox 3.06 and SnagIt 9.1.1).

Cannot get it to scroll on, for instance, a list of Google links.

The scrolling seems to work, but then the resulting output is only the first page...

Please HELP !!!

ipotpal · #4 10-31-2009, 06:31 AM

Thank you for this tip

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