Convert MS Producer files to Camtasia Studio

[GaryStebbins]

I have several tutorials that were created using Microsoft Producer. I have downloaded the trial Camtasia Studio V2, and would like to import these tutorials and "fine tune" them with Camtasia (as part of the evaluation process). However, Camtasia won't open them properly (audio plays, no video). The format of these files is WMV using Windows Media Audio 9 Voice and Windows Media Video 9 Screen.

I then downloaded Converter (the web page says it needs Camtasia Studio 1.1 or above - 2.0 seems to be above), but it's installer says I have to have Camtasia 1.1.

What's the solution? Will I be able to convert these files without quality loss?

Thank you,

Gary

[TSC2]

Hello,

If at all possible, could you email a copy of your WMV file to support@techsmith.com?

Thank you for using Camtasia Studio!
-TechSmith Support

[GaryStebbins]

File sent. The file uses Windows Media Video 7 Screen codec, not 9, as I originally stated. The rest of the problem description is correct.

Thanks!

Gary