View Full Version : Camtasia Studio 2 trial - crashes
tinem
11-06-2003, 10:05 AM
I get a message saying:
Potential Conflict Detected
The program has detected one or more files on
your system that may interfere with the proper
functioning of Camtasia Studio. Ifyou are having
stability problems with Camtasia Studio, please
contact support@techsmith.com for assistance.
KH
Tine
The possible conflict warning is in regard to a certain DirectShow filter that gets installed by an older version of WinDVD. The most recent version of WinDVD takes care of the problem.
However, another solution is to try searching your hard drive for iviaudio.ax and try renaming it to iviaudio.ax.bak. Does that help at all?
Thank you for using Camtasia Studio!
-TechSmith Support
tinem
11-07-2003, 03:06 AM
Thanks for your answer. I have a long time ago downloaded InterVideo winDVD and I tried to deleted the folders but have problems with that. I can only delete some of the folders. Do you know a way to delete all the files here?
Then I tried your second tip "renaming it to iviaudio.ax.bak" but this didn't help.
Do you know exactly the link where to download the right software for winDVD so that I can get your software functioning?
KH
Tine
Hello,
Once you've renamed the file, the error will still come up, but the problem should be resolved. You can just uncheck the box to show the error message and that should take care of the problem.
Thank you for using Camtasia Studio!
-TechSmith Support
tinem
11-10-2003, 05:49 AM
Thanks. Everything is working now.
KH
Tine