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View Full Version : SnagIt 7.0 - Problem with TIF thumbnails


rborup
11-05-2003, 11:50 PM
When the 'Open File' dialog in the SnagIt Editor is set to display thumbnail images, TIF files appear as black rectangles. The thumbnails for other image formats such as JPG, GIF, and BMP are OK. If 'Enable Preview' is checked, the preview of TIF images is OK, as is the image itself when opened in the Editor. It's only the TIF thumbnails that are hosed. SnagIt 7.0.1, Windows 2000 Pro.

TSC2
11-07-2003, 09:50 AM
Hello,

Where did you get the TIF files you are editing?

Could you possibly email one to support@techsmith.com along with a brief description of the problem?

Thank you for using SnagIt!
-TechSmith Support

rborup
11-07-2003, 03:18 PM
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TechSmith Support</i>
<br />Where did you get the TIF files you are editing?

Could you possibly email one to support@techsmith.com along with a brief description of the problem?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

The source doesn't seem to matter. Some are screen shots captured with SnagIt itself, some were captured with another tool.

I'll e-mail some examples to you.