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View Full Version : Camtasia Studio crashes - runtime error


sfriedman
02-17-2004, 12:56 AM
I am presently using Camtasia Studio 2.0.1 under Windows XP. When I try to add JPEG files to the storyboard, Camtasia crashes each time I try to load the third file. The files are all JPEG under 200K. I get the followint error. Also in the event log it says it crashed in hangapp.[V]


Error Message
This app has requested the runtime to terminate it in an unusual way. Please contact the support team for more information.

The instruction 0x7c168f1d referenced memory at 0x000001c. The memory could not be read.

Steven Friedman

TSC2
02-18-2004, 02:32 PM
Make sure that you have the current version 9.0b of DirectX installed. You can find out what version you have:
Start>Run>dxdiag
If you have a previous version you can upgrade:
http://www.microsoft.com/downloads/details.aspx?FamilyID=141d5f9e-07c1-462a-baef-5eab5c851cf5&DisplayLang=en