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View Full Version : Bug In Snag-It 7 vis-a-vis Webworks


magnet213
12-30-2003, 09:58 AM
Just an FYI for you guys over at Techsmith, there is a serious bug with Snag-It 7.

Under 'Program Preferences', and 'Add-Ins' if you check Microsoft Word (Snag-It now appears in your Word interface) then you will be unable to generate content with Webworks Wordhelp 1.0.

I don't have Wordhelp 2003 so I don't know if it crashes there too, but in 1.0, after I checked this box in Snag-It, my Wordhelp kept crashing everytime I added a new word file to my project. Unchecked the box, and the problem was solved. Of course, I found this out only after burning an entire work day uninstalling/reinstalling almost every program/driver/distiller/application on my computer.

Magnet213.

TSC2
12-30-2003, 03:49 PM
Hello,

Thank you for reporting this issue. We are looking into it.

Thank you for using SnagIt!
-TechSmith Support