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View Full Version : Producer Keeps Crashing


funktumbao
10-27-2003, 10:58 AM
I tried creating a small demo video with Recorder - just a quick video of moving an icon back and forth with an audio clip of me saying, "I'm moving this icon back and forth".

Basically, it's very small and simple. I'm recording it in Mp3 format with a USB digital mic that produces very good quality.

I can save the video as an .AVI, but when I bring it into Producer and try to add/edit the audio, producer crashes. I can combine two movies produced into one SWF file with producer without a problem, but as soon as I try to fiddle with audio it's crash, crash, crash.

This only happens when I go into the audio editor - it doesn't happen on the audio editor welcome screen.

The error is "CamProducer.exe has generated errors and will be closed by Windows. You will need to restart the program.

What I've tried:

Restarting the program (duh!)

Re-installing

Removing and re-installing

Removing, deleting all folder contents and all registry entries and re-installing.

Disabling the USB audio and enabling standard speaker playback instead

Attempted with different videos, some with sound, some without


Nothing seems to work. I'm on Win2K with a relatively recent install. Any ideas?

David

TSC2
10-27-2003, 01:10 PM
Try recording a short AVI file using the PCM audio codec. Does that work for you?

Thank you for using Camtasia Studio!
-TechSmith Support

funktumbao
10-27-2003, 07:18 PM
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"> Try recording a short AVI file using the PCM audio codec. Does that work for you?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Nope, same thing. I've tried as many different combinations of codec/quality I could stomach and it's always the same. As soon as I click on that microphone on the toolbar in producer to start up the audio editing, it crashes with the same error.

:-(

funktumbao
10-31-2003, 04:15 PM
I've also just re-installed the latest sound drivers for my hardware, still getting the same error.

Any other ideas?