auto scroll

[tal]

i can't capture a long webpage. i did succeed 2-3 times but the rest of the times it doesn't scroll, even though i did exactly the same procedure.
i tried the suggestions in HELP. they didn't.

any idea what's going on?

i have WindowsXP operating system.

tnx!

tal

[TSC2]

Hello Tal,

What web browser are you trying to scroll?

What do you have your input set to?

What happens, exactly?

Thank you for using SnagIt!
-TechSmith Support

[tal]

the browser is microsoft explorer.
the input is aet to auto scroll.
what happens? i left click in the window, the curser changes to the the strange x and o's "stamp". i left click and drag it to the bottom of the screen. the page scrolls down for an inch at the most, if any. the preview windows shows the capture.

that's it!


<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TechSmith Support</i>
<br />Hello Tal,

What web browser are you trying to scroll?

What do you have your input set to?

What happens, exactly?

Thank you for using SnagIt!
-TechSmith Support
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

tal

[TSC2]

Hello,

Please go to Help-&gt;Support in SnagIt and email the diagnostics shown there to support@techsmith.com and include the URL to this forum posting.

Thank you for using SnagIt!
-TechSmith Support

[Dai]

You need to use custom scroll not autoscroll it works great then