V7 crashes when saving in VirtualPC

[TLMurray]

System: PowerBook G4, OS 10.2.8, VirtualPC 6.1 running Windows 2000 SP4 and SnagIt 7.0.1.

In Windows, you know how when you save, if you type a file name that starts with the same character(s) as files that exist, Windows drops down a small area below the file name field showing you files that match the string? Well, in V7, if I save such a file, it frequently crashes as soon as I type the first character. The error is "0x77fcbyyy referenced memory at 0x00000000. Memory could not be written" where yyy varies per the crash.

Once in a while, but not often, it crashes (memory 0x00000002) on a new nonsimilar file. Saving to Windows (that is, non-Mac volume) works.

[TLMurray]

Tonight it's been working, and it failed even earlier today. I was all ready to do some serious testing and see if some factor triggered it, and all of a sudden it works fine. BUT ... it's worked fine before, too. I've had V7 for a few days now, with mixed results.

Note that I'm running two monitors. My first test was going to be to run only on the laptop's screen, but it hasn't failed tonight.

Tim Murray - FrameMaker specialist; training materials and tech writing

[TSC2]

Can you reproduce the problem at all on a standard Windows system?

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