John H
04-07-2009, 04:18 PM
Hi guys! I'm new to the forum and would appreciate some help. I downloaded a trial version for evaluation and I'm trying to capture a video off a movie promo website. When I record, the recording vision I see on the screen seems fine, but in playback it seems like there are chunks/multiple frames missing and "jerky". The audio sounds fine.
I increased the frames/sec rate to 30, but that didn't make any difference. There is no problem with bandwidth or buffer - the video is playing exactly per normal.
I sent the question to the support team, and they said it was usually a systems resource issue, and to update drivers (latest in use), shut other apps, and to Disable hardware acceleration, on the desktop (set the acceleration slider to None).
I did all that and the playback recording is 10 time worse and little or no audio.
Any ideas out there? I won't be wasting $300 if the results are mediocre??
I increased the frames/sec rate to 30, but that didn't make any difference. There is no problem with bandwidth or buffer - the video is playing exactly per normal.
I sent the question to the support team, and they said it was usually a systems resource issue, and to update drivers (latest in use), shut other apps, and to Disable hardware acceleration, on the desktop (set the acceleration slider to None).
I did all that and the playback recording is 10 time worse and little or no audio.
Any ideas out there? I won't be wasting $300 if the results are mediocre??